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DSL International Trading Inc.
DSL International Trading Inc. Customer Terms Agreement
PLEASE READ THIS DOCUMENT CAREFULLY. BY JOINING, YOU ARE AGREEING TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT.
This is a legal agreement between you and DSL International Trading Inc. Computer Corp. This Agreement states the terms and conditions upon which DSL International
Trading Inc. offers its products and services.
TERMS & CONDITIONS
- No Price Protection or Stock Rotation:
DSL International Trading Inc. DOES NOT offer any type of price protection or stock rotation. We often drop prices suddenly and without notice.
- Minimum Order:
We ONLY sell wholesale. Minimum Order is $1000.00 (NO EXCEPTIONS)! For orders under $1000.00, there is a $10.00 surcharge.
- Company Checks:
We cannot accept personal checks. The address printed on your company check must be the same as the ship to address.
- International Sales Terms:
International sales are on a prepaid wire transfer basis only. We DO NOT accept credit cards nor Letters of Credit L/C's.
- NSF Policy:
If you bounce a check, you will permanently lose your Company Check privileges. NO EXCEPTIONS.
- Credit Cards:
We do not accept credit cards. NO EXCEPTIONS
- Prices:
All prices are quoted Ex-warehouse Woodland Hills, California, USA.
- International Shipments:
International customers are responsible for determining their country duties, tariffs or taxes. For international shipments over 450kg we can provide prepaid freight
quotes to major airports on a "door to airport" basis.
- Truck Shipments:
If no other method of shipment is specified, DSL International Trading Inc. will ship via the cheapest qualified carrier. This may not be the cheapest method of
shipping. If this is a concern, be sure to specify how you want an order shipped. (We use only reputable national carriers).
- You Pay Shipping Charges:
When you place an order, after you get to the final confirmation page, we will immediately email you a confirmation of your order. Should you discover any errors,
please contact us immediately. Freight charges may be blank on the confirmation. Once freight charges are calculated and the order has shipped we will email you again
with shipping charges and tracking numbers.
- Refused Shipments:
If a shipment is refused for any reason, customer is responsible for the freight charge incurred. DSL International Trading Inc. also reserves the right to charge a
20% restocking fee (which we also may choose to waive).
- Manufacturer Direct Warranties:
If there is a Manufacturer Direct Warranty, we require that you return the unit direct to Manufacturer, unless the unit was DOA (within 7 days after receipt).
- Warranty Limitations:
DSL International Trading Inc. cannot warrant an item that has been improperly used or physically damaged.
- RMA's:
RMA Numbers are valid from 7 days after issuance. After you get an RMA number, please send the item(s) in immediately.
- All Sales are Final:
All sales are final. Returns of product, other than with defect, are subject to a 20% restocking fee. No returns are allowed after 30 days after receipt.
- Damaged Items or Missing Parts:
Damaged items or missing parts / accessories not as advertised must be reported within 7 business days of receipt of product.
- Warranty Repair:
Any items sent back for warranty repair must have been tested bad prior to returning the part. We will charge a service fee should we find a returned item in working
condition.
- Defective Item Return:
Customer MUST CAREFULLY PACK defective items being returned, as if they were new and working. FAILURE TO DO SO may invalidate both the RMA and the warranty.
- Contact:
If you should feel the need to contact DSL International Trading Inc. the hours of operation are as follows: 8AM PST - 5PM PST Monday through Friday except on holidays.
LIMITED WARRANTY
Warranties may be limited on some items. Please check our sales literature and your invoice to verify the warranty is as expected.
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